– FAQ –

You have questions ?
The answers to your most frequent requests can be found here.

How do I get my visitor badge?

You can register directly on line on page “Request your visitor badge”. Your e-badge will be sent by email and you must show it at the entrance of the Mountain Planet show to get your valid access badge for the entire event.

So I have to order my badge before the event starts?

We strongly recommend registering on line : ordering your badge online is a time saving on the day of your visit and regular information on the program to optimize your visit.

However, you can request your badge once you arrive at the trade show if you have an invitation, e-badge or business card and ID card.

Please note: Mountain Planet is a professional trade show for mountain professionals.

Is there a visitor parking lot?

The trade show has a free visitor parking lot located next to Alpexpo.

Do you have access for persons with reduced mobility?

Alpexpo, The Grenoble Exhibition Park is equipped to welcome persons with reduced mobility:

  • If you are a person with reduced mobility, you and a guest may obtain a priority access badge. Please see the security agents to obtain priority access. Reserved parking. Handicapped restrooms.

Can anyone attend the trade show?

No – the show is for professionals only.

Can I come with my children?

The show is for professionals only.

Safety instructions

Pat-downs and bag inspection at the entrance.

For security reasons, it is strictly prohibited to enter the premises with weapons, explosive substances, glass bottles (only plastic bottles without caps are permitted), and in general, any object that may serve as a projectile. It is also strictly prohibited to enter the premises with any dangerous or pyrotechnic objects, signs or banners of any size of a political, racial, religious or ideological nature.

Prohibited (but not dangerous) objects may be placed in consignment at the site entrance. Dangerous objects (weapons, explosive or inflammable objects) cannot be placed in consignment.

Student rate?

If you are a student or teacher from a school specialized in the mountain industry, please send us an email at: inscriptions@alpexpo.com

Providing your postal address and email with the number of students and guides you would like to bring to the trade show.

How can I get a visa?

During your online registration, you can get an official invitation letter that you can present to the French Embassy or Consulate in your country of residence.

You can also find it on your Visitor Space if the selected country is applicable.

Is their a restaurant and bar on the trade show floor?

Yes, several options are available (take-out, sit-down, bar and snacks).

Is there a cloakroom?

Paid cloakrooms are available at all trade show entrances.

Are animals allowed on site?

No, animals are not allowed on site, regardless of the event organized.

How can I get information from your newsletter?

Please send us your contact information (first and last name, postal address, email, language) to subscribe to our publication.

Contact: mountainplanet@alpexpo.com